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How to Remotely Test Your Mobile App

[fa icon="calendar'] Aug 11, 2014 10:06:00 AM / by Molly Wolfberg posted in Usability Testing, ux, Software Development

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This was originally posted on the HubSpot Development blog.

The HubSpot usability team loves to get feedback on apps we’re developing to make our customer's marketing lives easier. But testing in the mobile environment presents a unique set of challenges. We recently devised a system that allows us to get much more insight from our testing sprints with real mobile users, using real apps in their natural environment -- in situ -- and discovered a whole new set of questions we were able to ask as a result.

 

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6 People a UX Researcher Works With

[fa icon="calendar'] Jun 13, 2014 11:52:00 AM / by Rachel Decker posted in Usability Testing, ux, Software Development, UX Team

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Being a UX researcher isn’t a one-lady show. There’s no way we can do it alone. Even though there are only two of us at HubSpot, we work with many incredibly talented people throughout the process of helping to make a new piece of software more user friendly. But for now, let’s just cover the top six.

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